Shipping and Policies

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service.

We will dropship your order from our supplier within 1-5 business days unless we need to contact you to process your order. In the rare case that we sell out of an item you have purchased, we will do our best to help you find a replacement. We may need to contact you if your order is flagged by our payment processing system, especially for international orders, so please make you provide correct contact information.

How do we ship ?

Once your order has been processed, it will be shipped via our partnering courier companies such as DHL, USPS and local postal offices.

Standard shipping may take 2 – 4 weeks to arrive since our items are coming overseas.

You may also contact us if need change for courier company like DHL or Fedex.

Tracking

You will receive a shipping confirmation email with your shipping details and a tracking number which you can use to track your order online here.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. Items may require collection from your local post office according to your local postage system. Please be sure to take your ID and delivery notification upon collection. 

Will my items be sent in one package?

For logistical reasons, we ship out every item once it is available to decrease delivery times. So, the items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.  If you have any other questions, please contact us and we will do our best to help you out.

Returning Truck Delivery Questions?

View our Returns Policy here.

Delivery Time

United States: 1-3 weeks from dispatch 
Canada, Australia & New Zealand: 2-4 weeks from dispatch 
United Kingdom & Europe: 2-4 weeks from dispatch 
Central/South America: 2-4 weeks from dispatch 
Asia & Rest of World: 2-4 weeks from dispatch.

Processing time: Items will ship within 2-7 business days.
We do our best to ship as soon as possible and often you will receive your order much sooner.
Please note that we cannot guarantee delivery times and during a high volume period, on very rare occasions, international delivery may take up to 6 weeks. 
If your order has not arrived within 8 weeks you will be eligible for a full refund.

Additional Information

Baby Goods reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.
Baby Goods is not responsible for loss or damage to items occurring after delivery by the carrier to you.